Departments are used to group users on an organisational level grouping. Users can belong to one or more departments.  All visible Departments are available to use as Filter search criteria.

Default department

Each organisation will contain one default department (All users). All users in an organisation are automatically added the default department. A user cannot be removed from the default department but can belong to any number of other departments within their organisation.

Creating additional departments

Users with the Administrator role can create any number of Departments within their Organisation. There are no limitations on the number of departments that can exist on the system or the number of users who can belong inside one.