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Cortex - Admin - Email notifications, macros and templates

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There are a number of actions in Centric Cortex that will trigger an email notification. Each of these actions will have it's own customisable email template. Some actions (e.g. event joining instructions) can have more than one email template, so you can create a different email notification for each individual course. Others notifications are classed as system notifications (e.g. welcome email) so only have one customisable template.

Editing a notification

Notification emails can be edited by a user with administrator privileges. Each notification contains a Subject title and a body of text to be sent in the email.

Macros

Inside the body of text you can use a number of pre-set macros to insert dynamic data. A macro is written by using curly braces { } each side of the macro name. Available macros are listed below, under each action trigger. 

 

Course: enrolment
This system notification is triggered when a user is enrolled on an course.
{fullName}, {courseName}, {courseCode}, {courseUrl}, {courseLink}, {courseSurveyUrl}


Course: joining instructions
This notification is triggered when a user is enrolled on an course.
{fullName}, {courseName}, {courseCode}, {courseUrl}, {courseLink}, {courseSurveyUrl}


Course: enrolment cancelled
This system notification is triggered when a user cancels their course enrolment.
{fullName}, {courseName}, {courseCode}, {courseUrl}, {courseLink}, {courseSurveyUrl}


Course: completed
This system notification is triggered when a user completes the course.
{fullName}, {courseName}, {courseCode}, {courseUrl}, {courseLink}, {score}, {courseSurveyUrl}


Event: booked
This system notification is triggered when a user is booked on an event.
{fullName}, {eventName}, {eventDateStart}, {eventDateEnd}, {eventTimeStart}, {eventTimeEnd}, {registrationTime}
{eventVenue}, {eventLocation}, {eventAddress}, {eventLink}, {eventUrl}, {eventCode}


Event: attendee message
This system notification is triggered when a user is allocated a place on an event.
{subject}, {message}


Event waiting list
This system notification is triggered when a user is added on an event waiting list.
{fullName}, {eventName}, {eventDateStart}, {eventDateEnd}, {eventTimeStart}, {eventTimeEnd}, {registrationTime}


Event: reminder
This notification is configured to be sent to a user who is booked on an event.
{eventName}, {bodyText}, {fullName}, {eventDateStart}, {eventDateEnd}, {eventTimeStart}, {eventTimeEnd}, {registrationTime}


Event: booking cancelled
This system notification is triggered when a user cancels their event booking.
{fullName}, {eventName}, {eventDateStart}, {eventDateEnd}, {eventVenue}, {eventTimeStart}, {eventTimeEnd}, {registrationTime} {eventLocation}, {eventAddress}, {eventLink}, {eventUrl}, {eventCode}


Event: (created, changed, deleted)
This system notification is triggered when an event is either created, changed in some way or deleted.
{fullName}, {eventName}


User: password reset
This system notification is triggered when a user resets their password.
{username}, {confirmationUrl}


User: welcome email
This system notification in the form of a confirmation email is triggered when a user is added or registers on the system.
{username}, {confirmationUrl}

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