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Email notifications and templates

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There are a number of actions in Centric Cortex that will trigger an email notification. Each of these actions will have it's own customisable email template. Some actions (e.g. event joining instructions) can have more than one email template, so you can create a different email notification for each individual course. Others notifications are classed as system notifications (e.g. welcome email) so only have one customisable template.

Editing a notification

Notification emails can be edited by a user with administrator privileges. Each notification contains a Subject title and a body of text to be sent in the email.

Macros

Inside the body of text you can use a number of preset macros to insert dynamic data. A macro is written by using curly braces {} each side of the macro name. Available macros are listed below, under each action trigger. 

 

Course: enrolment

This system notification is triggered when a user is enrolled on an course.

{fullName}, {courseName}, {courseCode}, {courseUrl}, {courseLink}

Course: joining instructions

This notification is triggered when a user is enrolled on an course.

{fullName}, {courseName}, {courseCode}, {courseUrl}, {courseLink}, {joiningInstructions}

Course: enrolment cancelled

This system notification is triggered when a user cancels their course enrolment.

{fullName}, {courseName}, {courseCode}, {courseUrl}, {courseLink}

Course: completed

This system notification is triggered when a user completes the course.

{fullName}, {courseName}, {courseCode}, {courseUrl}, {courseLink}, {score}

Event: booked

This system notification is triggered when a user is booked on an event.

{fullName}, {eventName}, {eventDateStart}, {eventDateEnd}, {eventTimeStart}, {eventTimeEnd}, {registrationTime}
{eventVenue}, {eventLocation},  {eventAddress}, {eventLink} , {eventUrl}, {eventCode}

Event: attendee message

This system notification is triggered when a user is allocated a place on an event.

{subject}, {message}

Event waiting list

This system notification is triggered when a user is added on an event.waiting list

{fullName}, {eventName}, {eventDateStart}, {eventDateEnd}, {eventTimeStart}, {eventTimeEnd}, {registrationTime}

Event: reminder

This notification is configured to be sent to a user who is booked on an event.

{eventName}, {bodyText}  

Event: booking cancelled

This system notification is triggered when a user cancels their event booking.

{fullName}, {eventName}, {eventDateStart}, {eventDateEnd}, {eventVenue}

Event: (created, changed, deleted)

This system notification is triggered when an event is either created, changed in some way or deleted..

User: password reset

This system notification is triggered when a user resets their password.

{username}, {confirmationUrl}

User: welcome email

This system notification in the form of a confirmation email is triggered when a user is added or registers on the system.

{username}, {confirmationUrl}

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